The Beloved Hotel, Playa Mujeres

Upon arrival, Edgar greeted us and took care of our bags. Guest services had champagne for the adults and Shirley Temples for the kids (ages 3 and 8). The rep made sure to advise that The Beloved Hotel was kid-friendly. After Edgar helped put our bags away, he explained some of the all-inclusive amenities. 

We consistently encountered courteous staff. The only less than adequate service came while dining poolside on the second day. Service at onsite restaurants is slow, but at the Isla Grill it was slower than the norm. The server took our drink orders when the food came (about 30 minutes after we ordered), and we had to go to the bar to ask for our drinks.

We continued basting in the sun while waiting for refreshments. A manager walked by and noticed the oversight. He retrieved our drinks immediately, but our server never returned.




Overall, my party preferred Isla Grill to Aroma and learned to stick with shrimp and steak dishes. I had a duck dish that had been cooked to death. The smoothies I saw a bartender making did not contain any fresh fruit. Chocolate cakes and brownies looked more appetizing than they tasted.


The homemade ice cream, however, proved impressive. We also fell for the sushi bar, which opens at 6:00 in the evening. Kids’ items are standard fare, like pizza  and nuggets, but kids can order from any part of the menu. Snacks in the room are free and refilled daily, including drinks. Outside food and drinks are not allowed.


The breakfast was fantastic! And this is coming from someone who hates buffets. I found plenty of fresh juice, fruit, nut, and yogurt options. I even took some fruit to snack on later. Loved the iced coffee and almond croissants. Others in my group liked the shredded chicken, eggs, waffles etc.

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On the one occasion we ferried to Isla Mujeres, we stopped at Privilege Aluxes Hotel for brunch. I took one look at their buffet and it did not compare to Beloved's. I opted for juice only instead of eating there. Since we found the resort to be quite relaxing, this was our only outing.

The hotel remained sparsely populated during our April stay. Often, we had a pool to ourselves. Lounge chairs at the pristine beach were plentiful. FYI: Plenty of children, my nephews included, went crazy over the kids' club.  

This germaphobe found no cleanliness issues. Showers are see-through, but suites do have curtained tubs.

We saw an HGTV host staying at The Beloved, which I consider an indication of the resort’s quality. I'm glad we ventured outside of the commercialized Cancun Strip area.